WHO WE ARE

WHO WE ARE

We are a small, privately owned company with a regional focus. While other companies set their sights on long-term growth and expansion at the expense of their customer base, our mission and focus is to serve the Vancouver area.

With that mission in mind, we assemble a team of the top sales agents and complement their skills with our expert training. The result is a group primed to create high quality contacts and leads and deliver optimal conversion on all leads.

Our passion for sales and for being the best in the Vancouver region drives us to make sure we deliver the best bang for every buck spent with our company.

WHAT WE DO

Our commitment to excellence begins at our outbound call center, where agents know how to asses the needs of each caller, ask the right questions at the right times, when to make an offer, and how to close each deal. Our impassioned agents draw from the expert training they get to know how to up-sell, cross-sell, and seal the best possible deal in every situation. Sales and productivity can quickly skyrocket for clients that make use of our top-quality call center staff.

EBeyond the call center, our outbound sale services can oversee an outbound call center campaign. With the singular goal of turning each contact into a sale, our consultants will help plan and manage the campaign.

Email

A responsive email program is key to a successful multichannel customer service solution. By leveraging your customer data, our email specialists are able to provide them with the answers they need, resolving issues as quickly possible.

Live Chat

Chat has become a core CX channel, allowing your customers to interact with you at their convenience. Our teams are trained to address concerns, save the sale, and drive loyalty all while maintaining your brand voice. Having an awesome chat solution can increase your AOV, reduce Cost per Contact, and increase overall CSAT.

Outbound Call Services

Whether it is utilizing market research to ensure that every contact has a high potential for a sale, customized scripting, to deliver the most appealing calls to customers, list scrubbing and testing to avoid wasting time, multilingual capabilities, tailored web or phone surveys, cross selling and up selling to turn a sale into an even bigger one, the assurance of smooth transfers of leads to sales representatives, or custom designed literature to follow up, our outbound sale services team has all of the tools to deliver sales at the highest rate.

OUR CLIENTS

  • OUR CLIENTS
  • OUR CLIENTS
  • OUR CLIENTS
  • OUR CLIENTS
  • OUR CLIENTS

WHAT PEOPLE HAVE TO SAY

testimonil_1

Optimal Precision has helped our Ecom Store monetize over 1000's of sales that we never knew was even possible!

Daniel Morris
testimonil_1

Optimal Precision helped turned our leads from our Beauty websites into Sales! Because of that we were able to make an extra 5 digits in revenue per month :)

Haily Mckenzie

CONTACT US

Address Line here:
Address, anatronica state, street
007 James Bond, Country.
220098

  • ico_twt
  • ico_fb
  • ico_youtube
  • ico_gml
back-to-top